Enterprise capabilities across AI, platforms, and architecture
Five connected domains where I lead enterprises from strategy through measurable, sustained delivery.
Operationalizing AI across the enterprise
I design and lead AI programs that move beyond pilots — embedding generative AI, intelligent automation, and ML into core operations with the governance and change management required to scale.
- Enterprise AI strategy & operating model
- Generative AI use-case discovery & delivery
- Intelligent process automation
- Responsible AI governance & guardrails
Service Cloud, Field Service & UKG at scale
Deep experience leading Salesforce Service Cloud and Field Service implementations alongside UKG workforce management transformations — connecting customer service and the frontline workforce.
- Salesforce Service Cloud implementation
- Salesforce Field Service deployment
- UKG workforce management transformation
- Platform integration & data flows
Modernization that moves the business
From Webflow platform migrations to enterprise-wide modernization roadmaps, I lead transformation portfolios that balance speed, risk, and long-term capability building.
- Webflow platform migration
- Modernization roadmaps & sequencing
- Operating-model redesign
- Portfolio & program governance
Architecture that scales with strategy
I establish target architectures and integration strategies that unify fragmented systems — including customer data platform strategy that creates a single, actionable view of the customer.
- Target-state architecture & roadmaps
- Customer Data Platform (CDP) strategy
- Integration & API strategy
- Data governance & quality
High-performing teams & engineering rigor
I build and lead cross-functional teams, embed CI/CD and engineering best practices, and create the delivery culture that sustains transformation long after launch.
- CI/CD & DevOps enablement
- Engineering best practices & quality
- Cross-functional team leadership
- Delivery culture & ways of working
Let's architect your next transformation
Whether you're modernizing platforms, scaling AI, or rethinking your operating model — let's talk about what's possible.