Resume
Executive resume
A snapshot of my experience, skills, certifications, and education. Reach out for a detailed CV.
Experience
2021 — Present
Senior Director of Technology — Client Journey + Workforce Management
ABM Industries · Chicago, IL
- Designed and implemented AI-enabled workflow automation and operational intelligence solutions that reduced manual effort and improved cross-functional efficiency across enterprise teams.
- Led Salesforce ecosystem modernization, including evaluation of Service/Field Service; advised on customer data modernization, AI enablement, and MarTech investments across Adobe CDP, Salesforce, and Marketo — projecting $11.3M annual value creation and 12.3x ROI.
- Directed migration of 7 corporate websites from legacy CMS to Webflow within 12 months, improving scalability, governance, and publishing efficiency.
- Oversaw platform optimization across 100k+ employee environments, achieving 35% improvement in system performance and scalability across distributed operations.
2020 — 2026
Technical Advisor — Board Member
The Difference Engine · Remote
- Advised technology strategy and architectural decisions across engineering, operations, and finance functions.
- Mentored 10+ junior developers, with several advancing into mid-level and senior engineering positions.
- Guided platform architecture and customer solution design to align technology investments with business growth objectives.
2019 — 2021
Head of Enterprise Architecture · SFDC
Gorilla Group | Wunderman Thompson · Chicago, IL
- Recruited to lead one of the firm's early Salesforce B2B Commerce Cloud engagements for Skechers, directing architecture strategy and managing 7–10 distributed developers (US and Spain-based).
- Architected data models, customizations, and platform extensions enabling flexible and scalable commerce capabilities.
- Drove discovery and solution design, identifying technology gaps and recommending architectures for enterprise clients.
2016 — 2019
Director of Technology
Brady Corp · Chicago, IL
- Directed technology strategy and platform modernization for Salesforce B2B Commerce Cloud, managing 10+ distributed developers (US and India) and QA resources.
- Drove 20.7% increase in earnings before income taxes, supporting $37.0M in quarterly performance through technology initiatives.
- Led DevOps and CI/CD initiatives, improving release efficiency and strengthening cloud architecture across the distributed engineering team.
- Integrated modern front-end frameworks (React) into Salesforce Lightning, enhancing performance and user experience.
2015 — 2016
Engineering Manager
Brady Corp · Chicago, IL
- Led migration from legacy systems to Salesforce B2B Commerce Cloud (CloudCraze), managing a 5-person US development team.
- Reduced deployment cycles by 30% through technical debt reduction and process optimization.
Core Skills
Technology StrategyEnterprise ArchitectureDigital TransformationStakeholder ManagementVendor Management & SelectionBudgeting & Financial PlanningCross-Functional LeadershipSalesforce (Service, Field Service, B2B Commerce)Customer Data PlatformsMarketing Automation (Marketo, Adobe CDP)UKG Workforce ManagementEnterprise & Platform IntegrationAI / Automation WorkflowsData-Driven Decision Making
Certifications
- Lean Six Sigma Yellow Belt — Six Sigma Global Institute
- Machine Learning Certificate — Stanford University (Coursera)
Education
Web Development
Illinois Institute of Art · Schaumburg, IL